Where Elegance Begins.

Jewelry designed not just to be worn, but to be remembered.

Each piece from The Aurielle is a quiet celebration of beauty—crafted with intention, worn with grace, and cherished for a lifetime.

The Aurielle Bracelets

Crafted to be felt, not just seen—they are moments of beauty in motion.

The Aurielle Bracelets

The Signature Rings

Sculpted with poetic precision, our rings are a testament to enduring love and individuality.

The Signature Rings

The Eternal Necklaces

A delicate interplay of light and line, our necklaces trace the neckline with effortless grace.

The Eternal Necklaces

The Aurielle Earrings

Framing the face with a whisper of elegance, our earrings blend sculptural form with delicate grace

The Aurielle Earrings
  • 1. Quality Assurance

    Every piece undergoes strict quality control to ensure durability, shine, and comfort

  • 2. Easy 30-Day Returns

    Changed your mind? No worries. You have 30 days to return or exchange your item, no questions asked—as long as it's unworn and in original condition.

  • 3. 100% Secure Checkout

    Your privacy and security matter. All orders are processed through encrypted, PCI-compliant payment gateways for a safe and seamless checkout experience.

Frequently Asked Questions (FAQs)

1. What is your return and refund policy?

We offer returns for defective or incorrect items. To qualify, please record a video while unboxing your package—this video is required to process any refund or exchange claims.

2. Why does delivery take 15–21 days?

Each item is handcrafted to order, which takes 3–5 days to complete. Shipping then takes 12–16 days. This timeline allows us to maintain strict quality standards and ensure no additional taxes or customs fees are charged to you at delivery.

3. Will I have to pay any tax or customs fee when my order arrives?

No. We cover all customs and import duties in advance. You’ll never pay extra upon delivery—what you see at checkout is all you’ll be charged.

4. How is your jewelry made?

Our jewelry is crafted using premium 925 sterling silver, plated with real gold through advanced Italian technology. Each piece is made to order with precision and care, ensuring outstanding quality, durability, and timeless elegance.

5. How do I know your products won’t tarnish or fade?

No. Thanks to our real gold plating and Italian craftsmanship, our pieces are highly resistant to tarnishing. With proper care, your jewelry will retain its brilliance and finish—even with regular wear.

6. How can I track my order?

Once your item ships, we’ll email you a tracking number. You can follow your package’s journey using our tracking page until it arrives safely at your door.

7. Can I cancel or change my order?

Yes—but only within 12 hours after placing your order. Since we begin production shortly after, changes or cancellations after this window may not be possible.

8. What should I do if I receive a damaged item?

Please contact us within 48 hours of delivery and include the unboxing video. This helps us quickly verify the issue and offer a refund or replacement.

9. How can I contact customer support?

You can reach us any time via email or the contact form on our website. Our support team is available 7 days a week and will respond within 24 hours.

Email: contact@theaurielle.co

10. Do you offer gift packaging?

Yes! Every order is shipped in elegant packaging that’s gift-ready—whether you're treating yourself or surprising someone special.